Service Level Agreement (SLA)
Software as a Service (SaaS)
Support from Softlution
I want a good service with the right price-performance defined in the correct SLA
Softlution offers a full-service concept, including 24 * 7 managed services based on a customer specific SLA
I want a site that's available as agreed in the SLA and has the performance to support our online marketing actions
In our customer specific SLA we specify the availibility (up to 99,5%) and performance parameters to offer our customers the right foundation for their succesful webshop
I need a solution that is aligned with our existing IT architecture
Softlution uses solutions that are based on open standards and commonly used technology such as Java, XML, etc. We also have a huge eperience with open source software.
I want to outsource the implementation and the managed services related to my eCommerce, Product- and/or Web Content Management in order to control my TCO
Softlution has over 13 years experience in implementing eBusiness and PIM solutions thus minimizing your project and overall risks. The customer can outsource the management of their eBusiness/PIM systems to Softlution Managed Services for a fixed monthly fee.
I need to integrate my supplier catalogues into the PIM system
Softlution uses EAI-Tools for data conversions and offers A2A integration as a service (SaaS). Softlution has long time experience in XML, XSLT and STX. Full and Delta Im- and Exports are possible for easy catalogue on-boarding.
Want to know more about Managed Services?
Ernst Beijen
Service Level Manager
+31 (0)40 235 0506
